ARE WE ABLE TO DO ACTIVITIES WITH CHILDREN?
Yes, we have many activities that you can do with your children. Please look at the specific tours and inquire about details.
WHAT IS THE MINIMUM AGE FOR ACTIVITIES?
There is no age limit. However, some activities, such as cave tubing have a 40" height restriction. Please look at the specific tours and inquire about details.
ARE YOUR TOURS SUITED FOR EVERYONE?
We welcome everyone to all our tours. Height and weight restrictions may apply. Please look at the specific tours and inquire about details.
HOW LONG DO WE STAY AT THE ARCHAEOLOGICAL SITES?
We usually spend 45 minutes to 1 hour on the archaeological sites, depending on the time we have.
HOW SHOULD ONE DRESS AND WHAT ITEMS SHOULD ONE BRING TO THE TOUR?
Make sure to wear light clothing. We offer free umbrellas to protect you from the sun as well as cold water and lunch. For water tours, make sure to wear a comfortable pair of shoes that can get wet. If you prefer, you can bring a towel and a change of clothes.
WHAT KIND OF FOOD DO YOU OFFER IN THE TOURS? IS THERE A VEGGIE OPTION?
We include lunch with every tour. The restaurants we go to serve one of our national dishes, chicken rice and beans. If you have specific dietary requests, please let us know in advance, and we will make it happen.
DO WE NEED TO BRING SOME MONEY WITH US ON THE TOUR?
Depending on how you prefer to pay for the tour, you may want to bring cash. Our tours include all fees and lunch (tips are not included), but you can bring money with you if you are planning to buy gifts and souvenirs.
IF IT RAINS DO YOU CANCEL THE TOURS?
We do not cancel the tours if it rains. An exception can be for our Cave Tubing activities. This is because sometimes caves flood and become dangerous. If this happens, we always offer an alternative tour for the same price on the day.
HOW CAN I BOOK A TOUR WITH YOU?
You can contact us via the contact form on our website or at epicmayantours@gmail.com. Alternatively, you can inquire through our inquiry forms on our website. We prefer to have a short email exchange about the tours you are looking for since we want to make sure to provide the best possible experience. Our owner, Jenny Cantun, will get back to you and discuss your needs before she sends you a quote and confirms your booking with Epic Mayan Tours.
CAN I PAY ONLINE?
Yes, we recently launched our online payment system using Atlantic Bank Ltd. Our guests usually prefer to pay cash or by credit card when they arrive. If you wish to pay online, let us know, and we can guide you through the process.
*If you have more questions contact us at epicmayantours@gmail.com or through our Contact Page!